Customer Service

We pride ourselves on great customer service. Therefore we are always here to help you out. Below we have all of our Contact information and we look forward to helping and answering any questions you have.

MAILING ADDRESS & STORE LOCATION:
Custom Creations
2289 Galleria at Tyler
Riverside, CA 92503

PHONE:
Customer Service: (951)343-0806

Fax:
For Orders & General Questions: (951)343-0805

Email:
General Questions about products & Product Availability: customerservice@shopcustomcreations.com
Order by email: order@shopcustomcreations.com
International Orders: international@shopcustomcreations.com
Order Status info: orderstatus@shopcustomcreations.com
Cancel an order: cancel@shopcustomcreations.com
Returns and Exchanges: returns@shopcustomcreations.com

All Emails are answered within 24 hours.
(Excluding Weekends & Holidays)

Customer Service Hours of Operation:

Monday-Friday: 10:00AM-8:00PM
(Time is PST)

Methods of Payment Accepted:
Online:
Visa, MasterCard, American Express, & Discover

By Phone:
Visa, MasterCard, American Express, & Discover

By Mail:
Visa, MasterCard, American Express, Discover, Money Order

By Fax:
Visa, MasterCard, American Express, Discover

SHIPMENTS OUTSIDE THE CONTINENTAL U.S.

Funds must be in US Currency.

INTERNATIONAL- For customers outside the continental U.S. (except Alaska, Hawaii, Puerto Rico, And Canada)
Place your order by Email: international@customcreations.com
Place your order by Phone: (951)343-0806

-Shipping outside the Continental United States takes approximately 2-3 weeks for Delivery.